It definitely disappointed us.
Since my family were hungry and we don't want to wait too long time to eat, so we called Joe's Place before we go there and ordered a Joe's Special,which is the only we usually choose( with green pepper,mushroom,sausage,and onion) for dinning in. My family does not like garbage pizza or any other kind of pizza at all. when we rushed to the restaurant made the payment ,we got a number for the food we ordered like usually do. When I was walking by the "PICK UP ORDER" location,I saw the waitress threw all those paper slips (the receipt and number) right on the pizza,and the number over there tells me it was my food,yes that was my food!. For rescuing my food from the nasty paper slips,I told the girl I could take the food to the table by myself if she wants,the girl told me they have some person to do that for me,so I said thanks and went back to the table and waited...
Pizza finally came,and we noticed the pizza was covered tons of pepperoni and olives(green and black ones),
My husband went to the cashier and told the lady they might have served someone else's pizza to us,The lady checked the order showing in the machine,and told that our order was not even close to be ready yet.
The hotdogs are amazing. We ordered thin crust tonight and it tasted amazing! The extra toppings were a bit pricey, but the flavor is to die for! Watch out if you're trying to be healthy because their pasta is killer, but they have good salad options as well!
So we had to keep waiting.Waited about 7 minutes,nobody came and take away the pepperoni pizza on our table.We all have mouth,so we definitely talk.For the reason to keep the food in a good hygiene condition,then I had to take it back to the "Pick up order" location and told the girl it was the wrong pizza and also told the information my husband was told by the cashier lady.Two girls were at the pick up order location,one of the waitress who helped delivered the food said that was exact pizza we ordered, another waitress complained why I had taken away somebody else's pizza,the fact was I did ask her about that but,since she told she would have some one to do it,I was not permitted to take away the food with putting my order number on,I did not even touch it at all!(they talked in a very unkind way,looked like they are always ready for an argument,they did not feel sorry at all about those confusion they caused to the customer), I really did not want to argue, of course I told them I did not take the food by my self,it was the waitress brought that to us. They let us keep waiting, I saw the waitress put the pizza back to the warm oven again,after about 10 minutes, they came back with the same pizza and said that was the pizza we exactly ordered,like I said we really did not want to argue that much,we just accepted the pizza, picked out the pepperoni,ham and olives,we technically ate couple of pieces of pizza dough then left.
5/22/2016
The food was good and our family was glad the restaurant was open late. My pasta sauce was a bit watery but had good flavor. My husband's pizza was cooked well and our kids enjoyed their meals. We'd eat there again! Very nice staff, too.
The food is ok. I work down the street and eat here often. Several times they mess up and misplaced the order. They do nothing to compensate for screwing up. Last time they just said yes it will be a few minutes we are busy. They didn't check or look into it. I had to talk to the cook and figure out they didn't have the order. The cashier watched and did or said nothing about it. THey have lost a loyal customer. 3 strikes you are out
Food is good but WAY OVER PRICED! And they keep upping their prices every couple months! $19.26 for a ft long Italian Sub, fry, and a large drink is outrageous! The foods good but not that good! Sunday’s they opened at 1030, I waited 20 minutes in the drive thru for no one to take my order! Went inside, young kid said sorry, we usually open around 1030! I said it’s 1055?????!!!! Than after placing my order, I had to wait 25 more minutes for him to get his drawer set up and give me my change and drink! Food was done in 10 minutes of ordering! Terrible customer service! Barb is the only decent employee! Will not be going back or recommending them to anyone, including all my customers!
Joe S Place is a US Restaurant based in Marengo, Illinois. Joe S Place is located at 19716 E Grant Hwy, Marengo, IL 60152, USA.
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